PIN code questions
Your PIN code is a safety measure used in Go3 for accessing: Payments for rental services Content rated 18+ By...
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My Go3 Account and account settings
Answers to frequently asked questions about self-service portal settings: how to change the PIN code, decoder connection, plan changes, email address updates, etc.
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Password questions
Password is only known for you and no one else. We highly suggest you keeping it safe and unknown to... -
Section “My account” options and settings
Here you will find quick overview what you can see in your account settings view Please select tab that you... -
Communication management
Having turned all notifications and messages on is a great way to receive all up to date news and important... -
Lost account
Everyone of us at some point lost something so it is totally natural to forget or loose your account as... -
Cancel your subscription
Please consider staying or/and cancelling your subscription later. As there is always possibility to upgrade or downgrade the subscription. Please,... -
Plan changing
Changing plan is a great way to see more content or pay only for what you are interested in. If... -
Change email address
Email address is widely used method to log and access Go3 subscription as well as receiving various informative email letters... -
Watching abroad
In order to watch Go3 outside of the country you need to verify your citizenship which is easily done in... -
Audio, Subtitles language and Video quality change
In your selected video content you can change it’s: Audio language Subtitles language Video quality (why change video quality read... -
Offline watching
Offline watching is unique possibility to download and watch later majority of content in your mobile phone or tablet. Step... -
Profile questions
Profiles allow different members of your family to have their own personalized Go3 experience. Having different profiles is good for... -
Kids mode
Kids mode is child friendly interface which filters all the content and leaves only that one which is suitable for... -
Continue watching
Continue watching is a feature that allows to watch content either from the beginning or from there you left of.... -
Renting a movie
Renting a movie is a great way to expand your library of content for short period of time. There are... -
Adding TV device
In order to use Go3 on your TV you have to firstly add it to your device list. This is... -
Go3 in the United Kingdom
From 2021 March 15 the next-generation TV Go3 will no longer be available in the UK due to Brexit (the... -
Why My Go3 account is not available?
If you can’t stream Go3, there might be several reasons. Please check our suggestions and verify that all of the...
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