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Payments date/period

Making payments for Go3 is as easy as it can be! You either pay for your subscription together with your partner invoice or you have your own individual day repeating each month, or you have to pay it till 25th of on-going month (if you have a contract signed with us).

To get additional information please select method of your payments.

Partners
If you have ordered our service though our partners Home3, Bite or Tele2 – please contact their Customer support directly for invoice and payment related questions. Unfortunately we do not see any information about this topic as we respect your and your partner privacy and agreement.
Not binded Go3 subscription
Monthly payments are being made automatically while your subscription is active. After one month from ordering date there will be first attempt to charge your bank account.

If on payment day you will not have enough funds in bank account we will inform you via email and attempt two more times within 24 hours to charge for payment.

Example:
– 2021 March 19th you order service.
– 2021 April 19th, 9:00 – first charge for payment attempt
– 2021 April 19th, 18:00 – second charge for payment attempt
– 2021 April 20th, 9:00 – third charge for payment attempt

IMPORTANT:
If payment was successful, next attempt to charge will happen after one month as usual (billing day will not change)
If third charge for payment attempt fails, your subscription will be cancelled at 18:00
In case there will be failed payment or your subscription is cancelled, we will send you email about it
Binded Go3 subscription
Your invoice will be ready each month for previous period at around 5th day of the month (but no latter then around 10th).

We will be waiting for your payment till ongoing months 25th day.

In order to see your invoice please visit ott.home3.lt and log in to your specially dedicated self-service.

If you have found a spelling error, please, notify us by selecting that text and pressing Ctrl+Enter.

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