To ensure the best quality of service, we recommend that you check the device and internet requirements below.
TECHNICAL REQUIREMENTS FOR EQUIPMENT
You will be able to use Go3 successfully on the devices listed below. Please select your preferred device and check its technical requirements.
You can check whether your computer browser meets the minimum requirements here: https://go3.lt/compatibility-test
You can download the iOS app from the App Store DOWNLOAD
You can download the Android app from the Play Store DOWNLOAD
See below for Android TV requirements.
The Tizen 2.4 software version is no longer supported by Samsung, so the latest versions of the app will no longer be available with this software version. You can currently watch Go3, but you will not be able to enjoy the latest Go3 features and update the application you are using.
For details on how to sign in with your Go3 account on your TV, click here.
For details on how to sign in with your Go3 account on your TV, click here.
Details on how to sign in with your Go3 account on your TV here.
For details on how to sign in with your Go3 account on your TV, click here.
ADDITIONAL QUESTIONS
· You’re using an older TV model (older than 2016);
· The equipment does not support the required operating system (Samsung – Tizen, LG – WebOS, Android)
· Your TV is set to a region other than Lithuania (the Go3 service is available for the Baltic States, so if you set a different region, you may not be able to download the app on your device).
At the moment, the Go3 app cannot be downloaded on smart TV’s from other manufacturers (e.g. Philips, Apple TV, Sony, Hisense, etc.) unless they are running the Android version of the software. To use the service on a different model or older TV, we recommend that you buy a Go3 receiver (set-top box).
If you are interested in a Go3 Android set-top box, you can order it by clicking on the following link: https://apie.go3.lt/pasiulymas
You can also buy a Go3 Android set-top box from our partners:
Home3 https://www.home3.lt/kontaktai/
Bite https://www.bite.lt/apie/kontaktai
Tele2 https://tele2.lt/privatiems/kontaktai
You can view content on two different devices at the same time on the same account.
Want to use our services on three different devices at the same time? Then we recommend you buy an Android set-top box. You can order it by clicking on the following link: https://apie.go3.lt/pasiulymas (if you have ordered services through our partners, we recommend you contact them directly for a set-top box).
INTERNET DATA CONSUMPTION
The recommended stable internet speed is 10Mbps so that you can view our content in HD without any problems.
To check your internet speed: click on the link below and select “Single connection”, which is located below the “Go” button. You can test your internet speed by clicking on the following link: https://www.speedtest.net
Below you will find a table showing how much data is used per hour with different video quality.
Our platform and content that you are watching has feature turned on “automatic resolution”. It means, that we see traffic of your internet speed and based on that adjust video quality to ensure best experience for you.
We recommend you keeping it at all times and let us work for your quality but if you want to adjust it yourself, please follow this link how to adjust your quality of video while watching content.
Video resolution 1280×720 and above are considered to be HD (high definition) quality, everything below it is SD (standard definition).
| Resolution | MB per 1 h. | GB per 1 h. |
|---|---|---|
| HD (1920 x 1080) | 1350 – 3600 | 1,32 – 3,52 |
| HD (1280 x 720) | 540 – 900 | 0,53 – 0,88 |
| SD (1024 x 576) | 270 – 675 | 0,26 – 0,66 |
Minimum internet consumption rates applies for Live TV channels only if watched on:
– Mobile application, with Android 6+ and iOS 9+ versions
– Android set-top-box (receiver) with Android 9+ version