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  3. What are the technical requirements?

What are the technical requirements?

Go3 is accessible in all sizes of screen for every content lover!

To ensure best service quality and your experience we recommend you checking our recommended requirements for devices and internet.

Technical requirements for devices and internet

What are the requirements for internet?
Minimum requirement to watch Go3 is 1,5Mbps
Recommended requirement is 10Mbps stable internet connection to see all content in HD and without interruptions.

To check your internet speed please: follow link and select “Single connection” visible just below “Go” button https://www.speedtest.net

Below you will find a table how much per hour different resolution and video quality consumes internet.
What are the requirements for TV devices?
Please make sure your TV has latest software version. If you are not sure how to do it, we recommend to contact your TV seller or follow instructions in your TV user manual.

LG:
Models manufactured in year of 2016 and later with WebOS 3.0+ software version.

Samsung:
Models manufactured in year of 2016 and later with Tizen 2.4+ software version.

Software version Tizen 2.4 is not anymore supported by Samsung, this newest app versions won’t be available there. You can still watch Go3, but there can be newest functions missing for the app.


Android TV:
Android software powered TV’s with version Android 9 (or above).

How to connect your Go3 account to Smart TV you can find in this article.
Why I can’t watch Go3 on Smart TV?
It can happen if you are using different model Smart TV, or LG, Samsung or Android TV which does not meet the requirements written above.

At this moment there is no possibility to download Go3 app to other Smart TV models (such as Philips, Apple TV, Sony, Hisense etc.) if it is not a TV with Android software. To be able to use Go3 with other than LG, Samsung or Android TV models we recommend to get an Android set-top-box.

If you are interested in Android set-top-box, you can order it through this link.

Also you can get Android set-top-box from our partners as well:
Home3 https://www.home3.lt/kontaktai/
Bite https://www.bite.lt/apie/kontaktai
Tele2 https://tele2.lt/privatiems/kontaktai
What are the technical requirements for web browsers?
For desktop browser users we highly recommend doing compatibility test to quickly check if you meet minimum requirements https://go3.lt/compatibility-test

Your computer software version is not important, however, browser version that you are using is. We always suggest you having latest one or at least 2 last major updates.

Recommended web browser versions to have:
Chrome 81+
Firefox 81+
Edge 86+
Safari 14 +
Opera 71+

We recommend checking your browser version and updating it if necessary here: https://updatemybrowser.org/
What are the requirements for smartphones and tablets?
At this moment you can download Go3 application on devices who has software:

Android – Android software version should be 5.1 (or above).
You can download Android application directly here from Google Play store DOWNLOAD

iOS (Apple) – software version should be 11 (or above).
You can download iOS application directly here from App Store DOWNLOAD
Is there a device limit for services?
Up to five people can be logged in to one account at a same time.
How many users can watch simultaneously?
Two people can watch simultaneously with one subscription.

However, if you have android set-top-box purchased from us or our partners, you can watch in three devices at the same time if one of them is android set-top-box itself.

If you are interested in Android set-top-box, you can order it through this link.

Also you can get Android set-top-box from our partners as well:
Home3 https://www.home3.lt/kontaktai/
Bite https://www.bite.lt/apie/kontaktai
Tele2 https://tele2.lt/privatiems/kontaktai

Internet consumption

Our platform and content that you are watching has feature turned on “automatic resolution”. It means, that we see traffic of your internet speed and based on that adjust video quality to ensure best experience for you.

We recommend you keeping it at all times and let us work for your quality but if you want to adjust it yourself, please follow this link how to adjust your quality of video while watching content.

Video resolution 1280×720 and above are considered to be HD (high definition) quality, everything below it is SD (standard definition).

ResolutionMB per 1 h.GB per 1 h.
HD (1920 x 1080)1350 – 36001,32 – 3,52
HD (1280 x 720)540 – 9000,53 – 0,88
SD (1024 x 576)270 – 6750,26 – 0,66
*1GB = 1024MB (this is very important for users with limited internet resources).

Minimum internet consumption rates applies for Live TV channels only if watched on:
– Mobile application, with Android 6+ and iOS 9+ versions
– Android set-top-box (receiver) with Android 9+ version

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